Creal Capital Group (“Creal Capital Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit crealcapital.com, contact us through the website, or subscribe to our communications.
For purposes of this policy, “personal information” means information that identifies, relates to, or can reasonably be linked to an individual.
1. Scope of This Policy
This policy covers information collected through our website and related website communications. It does not replace any separate privacy notice, confidentiality agreement, or contractual obligation that applies to a client engagement or financial service.
Third-party websites and services linked from our website operate under their own privacy policies.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide directly. This may include your name, email address, telephone number, company name, professional title, and information you include in an inquiry, contact form, subscription request, or other communication.
Technical and usage information. Our website and hosting providers may collect your IP address, browser type, device information, operating system, referring website, pages visited, access times, and information about how you interact with the website.
Cookies and similar technologies. Where enabled, these technologies may collect information about your browsing activity and preferences. Section 5 describes these technologies and your choices.
Please do not submit Social Security numbers, financial account credentials, government identification documents, or confidential financial or legal records through a general website contact form or ordinary email. If these materials are needed for an engagement, contact us to arrange an appropriate transfer method.
3. How We Use Information
We may use personal information to:
- Respond to inquiries and requests.
- Discuss potential services, engagements, or business relationships.
- Send newsletters, company updates, or other communications you request or that we may lawfully provide.
- Operate, maintain, troubleshoot, and improve our website.
- Understand website use and evaluate the effectiveness of our content.
- Detect and prevent fraud, unauthorized access, and misuse.
- Maintain business records and comply with applicable legal obligations.
- Establish, exercise, or defend legal claims.
Where applicable law requires consent for a particular activity, we will obtain that consent before conducting the activity.
4. When We Disclose Information
We may disclose personal information in the following circumstances:
Service providers. We may disclose information to vendors that support website hosting, information technology, communications, security, and other business operations. These providers receive information as needed to perform their services, subject to appropriate contractual restrictions.
Professional advisers. We may disclose information to legal counsel, accountants, auditors, insurers, or other advisers when reasonably necessary for their work.
Legal and protective purposes. We may disclose information to comply with applicable law, a valid legal process, or a lawful government request; protect rights and property; investigate suspected misconduct; or address security threats.
Business transactions. Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable confidentiality and legal requirements.
At your direction. We may disclose information when you authorize or direct us to do so.
5. Cookies, Analytics, and Website Preferences
Cookies are small files stored on your device. Similar technologies may include pixels, tags, and local storage.
Our website uses:
- Essential technologies: To support website operation and security.
- Preference technologies: To remember settings and choices.
- Analytics technologies: To understand visitor activity and improve website performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Browser settings may not control every type of tracking technology.
6. Email Communications
You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or by contacting us at the address below.
Opting out of marketing communications does not prevent us from sending responses to your inquiries, engagement-related communications, or legally required notices.
7. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
No website, electronic transmission, or storage system can be guaranteed completely secure.
8. Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business relationships, meeting legal or recordkeeping requirements, resolving disputes, and protecting our rights.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable obligations. When information is no longer needed, we delete it or de-identify it, subject to backup retention and legal requirements.
9. Your Privacy Rights
Depending on your location and the laws applicable to our activities, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Obtain a portable copy of certain information.
- Withdraw consent where processing relies on consent.
- Opt out of certain uses or disclosures, including sale, sharing, or targeted advertising where applicable.
- Restrict certain uses of sensitive personal information where applicable.
- Appeal a decision concerning a privacy request where applicable.
To submit a request, contact info@crealcapital.com. Please describe your request and provide sufficient information for us to respond.
We may verify your identity or an authorized agent’s authority before fulfilling a request. We will respond within applicable legal timeframes. Certain requests may be limited by legal, security, confidentiality, or recordkeeping obligations.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
10. Children’s Privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
11. Third-Party Links and Embedded Content
Our website may link to third-party websites or include third-party content. Those third parties may independently collect information under their own privacy policies.
We encourage you to review their policies before providing information or interacting with their services.
12. International Visitors
If you access our website from another country, your information may be processed in locations where privacy laws differ from those in your jurisdiction. Where applicable law requires safeguards for international transfers, we will use the safeguards required for the relevant transfer.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.
Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
Creal Capital Group
Legal entity name: creal capital holdings
Email: legal@crealcapital.com
Mailing Address: 180 N. Stetson Ave, 4003, Chicago, IL, 60601
Website: crealcapital.com